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Insurers

Your model provider is an ICT third-party provider. And your tax rates change by circular.

Since 17 January 2025 insurers, too, have to manage ICT risk under DORA — and externally sourced AI and LLM services regularly fall within it: record, classify, secure by contract. At the same time rates and rules change in every market at their own pace. Agentic360 keeps both auditable: in the target process and in a versioned data set.

Typical obligations

What typically lands on your desk

ICT risk management and incident reporting

A documented ICT risk framework owned by the management body and the three-stage reporting of major incidents.

ICT third-party risk — AI included

Record ICT services in the register of information and classify them by criticality, check contracts against Article 30 and test exit strategies for critical functions.

Tax across jurisdictions

Insurance premium tax with its own rates, bases and exemptions per country — changed by budget speech, circular or administrative guidance, not by calendar.

AI in customer contact

The EU AI Act transparency duties have applied since 2 August 2026 — relevant as soon as you run chatbots or publish AI-generated content.

How Agentic360 helps

Target process, change service and AI governance in one place

The building blocks insurers can work with on the platform — each linked to its detail page.

DORA blueprint

13 modules, 24 grounded controls — from scoping through the reporting chain to the register of information. Your current state is mapped module by module.

Regulation Watcher

Supervisory sources are scanned continuously and new requirements mapped to your frameworks. Changes land as a task in the system instead of in a newsletter.

From a running pilot

Premium Quoting Pro: insurance premium tax in five jurisdictions

Premium Quoting Pro runs as its own module on Agentic360. For Germany, France, the United Kingdom, Spain and Italy, crawlers watch the responsible sources; every change moves through a review path up to the partner’s professional sign-off, and approved rates are sealed with an effective date. The module runs as a pilot with a real data set.

Read the client story
Regulations

Relevant regulations at a glance

  • Applies since 17 January 2025; ICT third-party risk under Articles 28–30.

  • Transparency duties since 2 August 2026; high-risk duties (Annex III) from 2 December 2027.

  • Insurance premium tax per jurisdiction

    Rates, bases and exemptions differ from market to market.

  • GDPR

    For every processing of personal customer data — including by AI agents.

Whether and to what extent a regulation applies to your organisation depends on size, sector and business model. This overview is orientation, not legal advice.

Let’s talk about your register and your markets.

30 minutes: we show the DORA target process and how regulatory changes stay traceable in your organisation, from first signal to approval.